Automated Call Logging and Patient Record Updates:  

Integrating AdvancedMD with Aircall allows for the automatic logging of all incoming and outgoing calls into AdvancedMD, capturing details such as time, duration, and the caller's phone number. If the caller is a patient, their record can be updated with this call information. This automation streamlines documentation, reduces manual entry errors, and ensures all communication is accurately recorded in the patient's history, providing a comprehensive view of patient interactions.

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Appointment Scheduling and Reminders:  

Aircall facilitates automated appointment scheduling by identifying patients during calls and providing available appointment slots in real-time from AdvancedMD. Additionally, automated reminders can be sent via phone call or SMS to reduce no-show rates. This enhances the patient experience by offering immediate scheduling options and reduces administrative workload. Automated reminders help decrease missed appointments, optimizing clinic schedules and improving resource utilization.