Automated Patient Appointment Scheduling and Reminders:
When a patient books an appointment through Advanced MD, HubSpot automatically schedules the appointment and sends a confirmation email to the patient. Automated reminders are also sent leading up to the appointment date, reducing no-show rates and improving patient attendance. This integration ensures a seamless scheduling process and enhances patient communication.
Lead Management and Conversion Tracking:
When a new patient inquiry or lead is captured in HubSpot, it is automatically synced with Advanced MD to create a patient profile. This automation helps track the conversion from lead to patient, ensuring that no potential patient is overlooked. It also enables healthcare providers to analyze the effectiveness of their marketing efforts by tracking the entire patient acquisition process.
Patient Feedback and Satisfaction Surveys:
After a patient's appointment is completed in Advanced MD, HubSpot triggers the sending of a satisfaction survey to gather feedback. The responses are collected and analyzed within HubSpot to measure patient satisfaction and identify areas for improvement. This automation helps healthcare providers maintain high-quality care and continuously improve patient experiences.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.