Patient Interaction Logging:  

Automate the logging of patient interactions between Canvas Medical and Aircall to ensure that all phone calls and communications are accurately recorded in patient records. This includes details of the call such as time, date, and duration, as well as any pertinent notes from the conversation. By maintaining a complete communication history, healthcare providers can enhance the continuity of care, improve patient follow-up, and reduce the likelihood of miscommunication.

​

Appointment Scheduling and Reminders:  

Streamline appointment scheduling by integrating Canvas Medical's calendar with Aircall to automatically send voice or text reminders to patients. When an appointment is scheduled or updated in Canvas Medical, an automatic call or text reminder can be generated through Aircall, ensuring patients are notified of their upcoming visits. This reduces no-show rates and ensures that patients are consistently aware of their healthcare appointments, contributing to better health management.

​

Automated Call Routing and Prioritization:  

Enhance call management by implementing automated call routing and prioritization based on patient data in Canvas Medical. For instance, high-priority patients or those with urgent medical needs can be automatically routed to the appropriate healthcare provider or department when they call through Aircall. This ensures that critical patient issues are addressed promptly, optimizing resource allocation and improving patient care outcomes.