Automated Patient Outreach for Appointment Scheduling:

When a patient record is updated in Canvas Medical with a need for a follow-up appointment, HubSpot automatically triggers an email or SMS reminder to the patient. This outreach includes scheduling options and links to book their next visit. Ensures timely patient engagement and reduces no-show rates, enhancing patient care continuity.

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Streamlined Communication for Prescription Refills:

When a prescription refill request is logged in Canvas Medical, HubSpot sends an automated notification to the patient with refill instructions and expected processing times. It also alerts the pharmacy team of the new request. This automation ensures patients receive timely updates, reduces inbound queries, and improves medication adherence.

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Efficient Onboarding for New Patients:

When a new patient is added to Canvas Medical, HubSpot automatically sends a welcome email series that includes introductory information, intake forms, and educational resources. This series is personalized based on patient demographics and medical history. Enhances the onboarding experience by providing patients with all necessary information upfront, leading to higher satisfaction and better preparedness for their first visit.