Automated Appointment Confirmations and Reminders:

When an appointment is scheduled in Charm Health, an automated confirmation email is sent via Gmail. Before the appointment, Gmail sends reminder emails with relevant details, such as appointment time, location, or telehealth links. Reduces no-show rates with timely reminders. Improves the patient experience with proactive communication. Saves staff time by automating appointment confirmations.

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Pre-Visit Instructions and Intake Forms Delivery:

After booking an appointment, Charm Health triggers an automated email from Gmail with pre-visit instructions, consent forms, or intake forms for the patient to complete. Completed forms are recorded directly in Charm Health. Streamlines the pre-visit process by collecting information in advance. Reduces in-office wait times and enhances operational efficiency. Improves compliance with timely document collection.

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Post-Appointment Follow-Ups and Feedback Requests:

Once an appointment is marked complete in Charm Health, Gmail sends automated follow-up emails. These emails can include patient satisfaction surveys, post-care instructions, or reminders to schedule follow-ups. Enhances patient engagement with timely follow-ups. Automates feedback collection for service improvement. Encourages continuity of care through follow-up scheduling.