Real-Time Appointment Notifications and Updates:

When a patient books, cancels, or reschedules an appointment in Charm Health, an automated notification is sent to a designated Microsoft Teams channel. This keeps the care team up-to-date with real-time appointment changes. Improves team coordination by providing instant updates. Reduces scheduling conflicts with real-time visibility. Ensures no missed appointments or cancellations.

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Task Management for Patient Follow-Ups and Care Plans:

After an appointment or patient interaction in Charm Health, follow-up tasks (e.g., post-visit calls, sending reports, or care plan updates) are automatically created and assigned in Teams. The tasks can be tracked within Teams to ensure timely completion. Keeps the care team aligned with clear task assignments. Reduces the risk of missed follow-ups. Streamlines task management for better care delivery.

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Instant Alerts for New Patient Registrations or Form Submissions:

When a new patient registers or completes an intake form in Charm Health, an automated message is sent to a specific Teams channel. This ensures that staff is notified promptly and can respond quickly. Accelerates the onboarding process with timely notifications. Keeps the entire team informed and ready to assist. Enhances patient experience with quick responses.