Real-Time Appointment Notifications and Updates:

When an appointment is scheduled, rescheduled, or canceled in Charm Health, an automated notification is sent to a designated Slack channel, keeping the care team informed. Ensures the team is updated in real-time on schedule changes. Reduces manual communication and potential scheduling conflicts. Improves team coordination and preparedness for patient visits.

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Instant Alerts for New Patient Registrations and Form Submissions:

When a new patient registers or completes an intake form through Charm Health, an automated Slack message notifies the relevant team members. This ensures quick follow-up and preparation for the patient’s care. Accelerates response time for patient inquiries and registrations. Keeps staff aligned with real-time notifications. Improves patient experience with timely follow-ups.

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Automated Task Assignments and Follow-Up Reminders:

When an appointment is marked as complete in Charm Health, Slack triggers follow-up tasks for specific team members (e.g., post-visit calls or treatment plan updates). These tasks can be tracked within Slack channels or through integrations with task management tools. Ensures no follow-up actions are missed. Keeps the care team accountable with transparent task tracking. Streamlines post-visit workflows, enhancing patient care.