Automated Telehealth Appointment Scheduling and Zoom Link Generation:
When a telehealth appointment is booked in Charm Health, a Zoom meeting is automatically created, and the meeting link is sent to the patient via email or SMS. Both the patient and provider receive calendar invites with the Zoom link. Reduces manual scheduling and streamlines the telehealth setup. Ensures both patients and providers receive timely Zoom links. Improves operational efficiency with automated meeting creation.
Pre-Visit Reminders and Instructions:
Charm Health triggers automated reminders before the scheduled Zoom appointment, sending the patient reminders via email or SMS. These messages can include instructions for joining the Zoom session and any pre-visit forms to complete. Reduces no-show rates by keeping patients informed. Prepares patients for their telehealth session, minimizing delays. Enhances the patient experience with proactive communication.
Post-Appointment Follow-Ups and Care Plans:
After a Zoom consultation, Charm Health sends automated follow-up messages, care instructions, or satisfaction surveys via email or SMS. Follow-up telehealth appointments can also be scheduled with automated Zoom link generation. Ensures continuity of care with timely follow-up communication. Collects valuable patient feedback to improve telehealth services. Reduces administrative workload by automating post-visit processes.
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