

Connect DrChrono to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
250+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
























Connect DrChrono and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Automated Appointment Scheduling and Confirmation:
Integrating DrChrono's appointment scheduling with Zendesk automatically creates support tickets for new appointments, ensuring the support team is aware of patient schedules and can manage related inquiries or follow-ups proactively. Additionally, it sends appointment reminders and confirmation messages to patients via email or SMS through Zendesk, reducing no-shows and enhancing patient engagement by keeping them informed and engaged.
Centralized Patient Communication:
Consolidating all patient communications in Zendesk by pulling relevant patient data from DrChrono into Zendesk tickets gives support agents a comprehensive view of a patient’s history and current status without switching between platforms. Triggers automatically update Zendesk tickets with the latest patient information from DrChrono whenever there is a change, such as updates in medical records, lab results, or prescription orders, ensuring up-to-date and efficient communication.

- Get offices
- Get tasks
- Appointment created
- Get appointment profiles
- Update Patient
- Get office
- Appointment updated
- Trigger
- Get custom demographics
- Get users
- Get task statuses
- Create patient
- Get doctors
- Update appointment
- Get custom appointment fields
- Get appointments
- Create appointment
- Create task note
- Get appointment
- Get task categories
- Get patient
- Get patients
- Patient created

- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.