Automated Patient Communication and Follow-ups:  

When a patient submits an intake form via IntakeQ, an automated workflow triggers a personalized follow-up call or message through Aircall. This can include appointment confirmations, reminders, or instructions for their upcoming visit. This automation reduces administrative workload, ensures consistent communication, and improves patient experience by keeping them informed and engaged.

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Seamless Data Synchronization and Caller Identification:  

The integration synchronizes patient data between IntakeQ and Aircall, allowing Aircall to automatically display the caller's information and their medical history or upcoming appointments from IntakeQ on the agent's screen when a call comes in. This enhances the efficiency of call handling by providing staff with immediate access to relevant patient information, allowing for more personalized and informed interactions.

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Automated Task and Note Creation:  

After a call is completed in Aircall, automate the creation of tasks and notes related to the call, ensuring that all relevant information and follow-up actions are logged and easily accessible. This streamlines post-call administrative processes, improves record-keeping accuracy, and helps maintain continuity of care by ensuring that no details are overlooked.