

Connect ModMed to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
250+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
























Connect ModMed and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Patient Appointment Management:
Automatically create and update patient appointments in ModMed when a request is received through Zendesk. This reduces manual entry errors and ensures that appointment details are consistent across both platforms. Patients receive timely confirmations and reminders, enhancing their overall experience.
Patient Inquiry Triage and Routing:
Use Zendesk to categorize and prioritize patient inquiries, then automatically route them to the appropriate department or staff member in ModMed. This ensures that inquiries are addressed promptly and by the right personnel, improving response times and patient satisfaction. It also allows healthcare providers to focus on patient care rather than administrative tasks.
Patient Record Synchronization:
Sync patient records and updates between ModMed and Zendesk to ensure that all patient interactions and clinical data are up-to-date and accessible from both platforms. This provides healthcare providers with a comprehensive view of the patient’s history and current status, facilitating better-informed decision-making and enhancing care quality.

- Get locations
- Create patient
- Get patient
- Get practitioners
- Appointment created
- Get charge items
- Get coverages
- Get appointment types
- Get appointments
- Get medication statements
- Get patients
- Create appointment
- Coverage created or updated
- Get medication statement
- Update patient
- Get charge item
- Appointment updated

- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.