Automated Telehealth Appointment Scheduling and Sync:

This automation allows patients to book telehealth appointments directly through ModMed, which automatically generates a Zoom meeting link and updates the appointment details in both ModMed and Zoom. Patients receive the meeting link and appointment details via email or SMS, reducing manual scheduling tasks for staff. Simplifies the telehealth scheduling process, ensures seamless integration of virtual appointments into the provider’s workflow, and improves the patient experience by providing clear and direct access to their virtual visits.

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Automated Appointment Reminders and Links Delivery:

ModMed can trigger automated reminders that include Zoom meeting links to be sent to patients via email or SMS before their scheduled telehealth appointments. This ensures that patients have all the necessary information and access to join their virtual visits on time. Reduces no-show rates, enhances patient engagement by providing timely reminders, and improves the overall efficiency of telehealth services by ensuring patients are prepared for their appointments.

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Post-Visit Follow-Ups and Surveys:

After a Zoom telehealth appointment, ModMed can trigger automated follow-up emails or messages to patients, including post-visit care instructions, medication reminders, or satisfaction surveys. This helps gather feedback on the patient’s virtual care experience and ensures continuity of care. Enhances patient follow-up, supports patient adherence to care plans, and provides valuable insights into the quality of virtual care services, allowing practices to improve and personalize their telehealth offerings.