Automated Appointment Reminders and Follow-ups:  

Automatically send personalized appointment reminders via email to patients who have upcoming appointments. After the appointment, follow-up emails can be sent to gather feedback or remind patients about post-appointment care instructions. This reduces no-show rates, improves patient satisfaction, and ensures continuity of care. It also helps in maintaining patient engagement and collecting valuable feedback.

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Patient Onboarding and Education Campaigns:  

Once a new patient is added to OpenDental, automatically enroll them in an onboarding email sequence through Mailchimp. This sequence can include welcome messages, introductions to the dental practice team, educational content about dental health, and information about available services. Enhances the patient onboarding experience, educates patients on maintaining oral health, and familiarizes them with the practice and its offerings, potentially increasing patient retention and satisfaction.

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Reactivation Campaigns for Inactive Patients:  

Identify patients in OpenDental who haven't visited the practice in a specified period and automatically engage them through targeted reactivation campaigns. These campaigns can include personalized messages or special offers to encourage patients to schedule an appointment. This automation helps in bringing back inactive patients, improving patient retention rates, and increasing practice revenue by re-engaging with past patients.