Automated Appointment Reminders and Follow-Ups:
When an appointment is scheduled in PatientNow, ActiveCampaign automatically sends reminder emails or SMS to patients. Additionally, after the appointment, follow-up emails with care instructions or satisfaction surveys are triggered. This ensures patients are well-informed and engaged, reducing no-show rates and enhancing patient satisfaction.
Patient Journey Mapping and Communication:
ActiveCampaign uses data from PatientNow to segment patients based on their specific treatments or conditions. Automated email sequences are then initiated, providing tailored information and updates relevant to each patient's journey. This personalized communication supports patient education and improves adherence to treatment plans.
Lead Nurturing and Conversion Tracking:
When a new patient inquiry is entered into PatientNow, ActiveCampaign triggers a series of nurturing emails aimed at converting leads into appointments. These emails provide information about services, introduce staff, and share testimonials. The integration also tracks conversion rates, helping healthcare providers optimize their marketing efforts.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.