Automated Appointment Reminders and Confirmations:
When an appointment is scheduled in PatientNow, GoHighLevel automatically sends reminders and confirmation messages to patients via SMS or email. This automation helps reduce no-show rates and ensures that patients are well-informed about their upcoming appointments, enhancing the overall patient experience.
Patient Feedback and Satisfaction Surveys:
After a patient appointment is completed in PatientNow, GoHighLevel automatically triggers the sending of satisfaction surveys to patients. Collecting patient feedback helps healthcare providers understand patient experiences and identify areas for improvement, ultimately leading to enhanced service quality and patient satisfaction.
Lead Nurturing and Follow-Up Campaigns:
When a new lead is entered into PatientNow, GoHighLevel initiates automated nurturing campaigns that include personalized messages and follow-up sequences. This automation helps convert leads into patients by providing timely and relevant information, ensuring that potential patients remain engaged with the healthcare practice.