

Connect PatientNow to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
250+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
























Connect PatientNow and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Automated Patient Inquiry Management:
Automate the handling of patient inquiries and support requests. When a patient submits a query through PatientNow (e.g., via a patient portal or contact form), the information can be automatically logged into Zendesk as a new ticket. This ensures that all inquiries are tracked and managed efficiently, reducing the chances of missed communications. It allows healthcare staff to prioritize and address patient needs promptly, improving response times and patient satisfaction.
Seamless Appointment Scheduling and Reminders:
Automate the scheduling process by syncing appointment data between PatientNow and Zendesk. When a patient books or modifies an appointment in PatientNow, the details can be automatically updated in Zendesk, triggering confirmation or reminder notifications to be sent to the patient. This reduces manual entry errors and ensures that patients receive timely reminders, minimizing no-shows and enhancing the overall patient experience. It also frees up administrative staff to focus on more complex tasks.

- Get patients
- Get patient
- Create patient
- Update patient

- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.