Seamless Appointment Booking and Patient Profile Sync:

A patient books an appointment through Acuity Scheduling. The appointment details automatically sync with Zenoti, creating or updating patient profiles and blocking the appropriate time slots. Eliminates manual data entry, reduces scheduling conflicts, and ensures patient records are always up to date.

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Automated Reminders and Cancellation Management:

Zenoti triggers automated reminders (via SMS or email) for appointments booked through Acuity. If a patient cancels or reschedules via Acuity, the updated information syncs with Zenoti in real time. Minimizes no-shows and helps staff manage cancellations or reschedules efficiently, improving operational efficiency.

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Post-Appointment Follow-Ups and Upsell Opportunities:

After an appointment is marked complete in Zenoti, a follow-up email or SMS is triggered with a feedback survey or promotional offers for additional services. If interested, patients can book follow-up appointments directly through Acuity, with bookings reflected in Zenoti. Enhances patient satisfaction, encourages repeat visits, and boosts revenue through targeted upselling.