Automated Appointment Booking and Management:

Patients book an appointment using Calendly. The booking automatically syncs with Zenoti to create or update patient records and block appointment slots. Reduces double bookings, eliminates manual data entry, and ensures up-to-date schedules across both platforms.

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Appointment Reminders and Rescheduling Automation:

Zenoti triggers automatic reminders (via email or SMS) for upcoming appointments scheduled through Calendly. If a patient reschedules via Calendly, the new appointment details are synced with Zenoti, and reminders are adjusted accordingly. Minimizes no-shows and keeps both patients and staff informed, improving time management and clinic efficiency.

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Post-Appointment Follow-Up and Feedback Requests:

Once an appointment is marked completed in Zenoti, a follow-up message is triggered, linking patients to a feedback form or survey. If another appointment is needed, Calendly booking links are automatically included in the follow-up for easy scheduling. Enhances patient engagement and care continuity, while streamlining feedback collection for quality improvement.