Real-Time Appointment Sync with Outlook Calendars:
When a patient books, reschedules, or cancels an appointment in Zenoti, the appointment details are automatically synced with the relevant provider's Outlook calendar. Changes made in Outlook, such as blocked time or updated availability, are reflected in Zenoti to prevent double-bookings. Ensures accurate scheduling and availability management across platforms, helping providers stay organized and avoid conflicts.
Automated Appointment Reminders via Email:
Zenoti triggers automated appointment reminders and confirmations via Outlook email before the scheduled time. Include attachments, such as pre-appointment forms or instructions, to help patients prepare. Reduces no-shows and keeps patients informed with timely reminders sent directly to their inbox.
Internal Notifications and Task Management:
When specific patient milestones are reached (e.g., follow-ups required, feedback pending), Zenoti sends automatic email notifications to relevant staff through Outlook. Staff can assign tasks or set reminders within Outlook to ensure follow-up actions are completed on time. Enhances coordination among team members, ensuring post-visit tasks and patient care are not overlooked.