Real-Time Appointment Notifications and Updates:

When a new appointment is booked, rescheduled, or canceled in Zenoti, an automatic notification is sent to the relevant team channel or staff member in Slack. Staff can react or acknowledge the message, confirming they’ve seen the update. Ensures the team stays up-to-date on schedule changes, improving coordination and reducing communication delays.

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Missed Appointment and No-Show Alerts:

If a patient misses an appointment or a no-show is recorded in Zenoti, Slack sends an alert to the operations or front-desk team. Staff can initiate follow-up actions directly from Slack, such as rebooking or contacting the patient. Helps teams act quickly on missed appointments, reducing lost revenue and ensuring better patient retention.

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Service Completion and Follow-Up Reminders:

After a service or appointment is marked complete in Zenoti, a Slack notification prompts staff to follow up with post-appointment tasks (e.g., feedback collection, next appointment scheduling). Staff can use the reminder to assign tasks or delegate follow-up actions directly within Slack. Ensures timely follow-ups and keeps post-visit workflows organized, leading to better patient care and improved service quality.