Overview

Automating CRM–EHR/EMR Integrations with Keragon

Before Keragon, Aesthetix CRM faced significant challenges managing integrations with multiple EHR/EMR systems. Manual workarounds further increased inefficiencies and frustration for both the team and their customers.
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By partnering with Keragon, Aesthetix CRM gained access to a platform purpose-built for healthcare automation. Using Keragon’s developer platform and integrations, they now deliver seamless connections between their CRM and EMR/EHR systems, helping their clients streamline workflows and save time.
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Industry: Healthcare Technology (CRM)
‍Specialty: Aesthetic medicine, dermatology, medical spas
‍Size: SaaS vendor serving multiple practices
‍Pain points: High dev/maintenance costs, integration delays, manual workarounds, inconsistent data flow
‍Vendors integrated: ModMed, plus other EHR/EMRs

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The Challenge

Costly Integrations and Inefficient Workarounds

Managing EHR/EMR integrations had become a heavy burden for Aesthetix CRM. Development and maintenance costs were high, and every new integration required significant technical resources. Customers experienced delays in onboarding due to integration bottlenecks, while inconsistent data flow between the CRM and EHRs/EMRs led to manual workarounds that drained efficiency.‍

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Key Challenges:

• High development and maintenance costs
• Limited in-house technical resources
• Delays in customer onboarding
• Inconsistent data flow between CRM and EHRs/EMRs
• Manual workarounds reducing efficiency

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The Solution

Simplifying Integrations with Keragon’s Developer Platform

Keragon provided Aesthetix CRM with a HIPAA-compliant integration and automation platform that simplified how they connect to EHRs/EMRs. Using Keragon’s developer tools and step-by-step guidance, the team was able to build their connector quickly and cut down ongoing maintenance.
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One of the most impactful integrations has been with ModMed. Customers can now sync appointment updates directly into Aesthetix CRM, keeping pipelines updated and improving workflow efficiency without manual input.
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Key Solutions:

• HIPAA-compliant integration framework
• Faster connector development with Keragon’s tools
• ModMed integration for real-time appointment updates
• Reduced reliance on manual processes

Results

Time Saved and New Customer Growth

By partnering with Keragon, Aesthetix CRM significantly reduced integration time and maintenance costs. Their customers now benefit from smoother workflows and improved satisfaction, while the Aesthetix CRM team can onboard new practices faster.

Most notably, since launching their connector on Keragon, Aesthetix CRM secured 20 new customers.

Key Outcomes:

• Significant time saved on integrations
• Reduced maintenance workload
• Improved customer satisfaction
• Increased workflow efficiency
• 20 new customers gained

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Testimonial

A Great Solution for Clients

“Keragon is a great solution for our clients looking to connect their EMR through a HIPAA-compliant automation tool to our CRM. The integrations enable tons of efficiencies for our clients that can help them save time and money.”                           - Eric Dunn, CEO 

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Conclusion

Why Choose Keragon for CRM–EHR/EMR Integrations?

Keragon helps healthcare technology vendors like Aesthetix CRM reduce development costs, speed up onboarding, and deliver HIPAA-compliant integrations that clients trust. By making integrations faster and more reliable, Keragon allows SaaS providers to scale efficiently while giving practices the seamless tools they need.

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