Overview

Building connections that drive care
Spruce Health serves healthcare providers who need reliable, compliant communication and integration between systems. But connecting to multiple EHRs, CRMs, and other healthcare tools was complex and time-consuming.Each new integration required heavy technical resources, high development costs, and slowed down sales.

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By partnering with Keragon, Spruce Health gained a secure, HIPAA-compliant automation platform that made integrations faster and easier - removing barriers to growth and helping healthcare organizations get connected quickly.

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Industry: Healthcare technology
Pain points: High dev costs, integration delays, developing third-party connections,
Size: Serves tens of thousands of healthcare professionals and supports millions of patient accounts across clinics, private practices, and digital health organizations.

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The Challenge

Too Many Integrations, Too Little Time
Spruce Health’s team faced an increasing demand for connectivity as clients wanted to link their communication tools with EHRs, CRMs, and scheduling platforms. But every new integration meant more custom development, maintenance, and time spent by engineers.Without a scalable solution, these integration bottlenecks were blocking productivity, sales, and adoption.

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Key Challenges:

• High development and maintenance costs
• Long timelines for new integrations
• Sales blocked by missing integrations
• Difficulty integrating with external EHRs, CRMs, and other healthcare tools

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The Solution

Streamlined Integrations through Keragon
Keragon provided the automation layer Spruce Health needed to connect faster but without building everything from scratch. The platform’s healthcare-ready integrations and no-code tools allowed the team to deliver new connections quickly and securely.
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The collaboration didn’t stop there. During a Lunch & Learn with Keragon’s team, Spruce’s sales, success, and account management teams gained hands-on insight into new use cases and customer stories.

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“The Keragon team was very well prepared. They had clearly done their research on Spruce and came with several team members, from the co-founder to engineering, so we could ask all our questions. It was an interactive, insightful session that gave our teams a clear picture of how Keragon helps healthcare organizations like ours move faster.”
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- Zoe Deal, Strategic Partnerships, Spruce Health

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Key Solutions:

• Simplified integrations with Keragon’s developer platform
• Reduced technical overhead and maintenance
• HIPAA-compliant automation across multiple systems
• Sales and customer success enablement through dedicated sessions
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‍‍‍Results

Time saved. Barriers removed. Growth unlocked.
Partnering with Keragon helped Spruce Health cut down integration time, reduce engineering workload, and close deals faster. By offering more ready-to-use integrations, Spruce made it easier for customers to stay connected and satisfied.
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Key Outcomes:

• Significant time saved on integrations
• Unblocked sales and improved customer retention
• Cost savings through out-of-the-box integrations
• Greater efficiency for both teams and customers

Zoe believes that true progress in healthcare depends on systems working together seamlessly. For Spruce, the value of integration goes beyond convenience - it’s about enabling better care and smoother operations at scale. Keragon made that vision possible by connecting their tools and removing the barriers that once slowed them down.
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“The systems need to talk to each other to make impact at scale. Integration blocks sales, it blocks productivity. At Spruce, we’re very pro-interoperability, and that’s why partnering with Keragon was a no-brainer for us.”

- Zoe Deal, Strategic Partnerships, Spruce Health

Conclusion

Why Spruce Health Partners with Keragon
In healthcare, interoperability it’s essential. Keragon helped Spruce Health connect faster, work smarter, and deliver better experiences for providers and patients alike.
Together, they’re breaking down the barriers that slow innovation, making healthcare systems truly work together.

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