Automated Appointment Reminders and Follow-Ups:  

When an appointment is scheduled in Cliniko, an automated workflow triggers Spruce Health to send appointment reminders via text or secure messages a few days before the appointment. Post-appointment follow-ups are also automated to gather feedback or provide aftercare instructions. This automation reduces no-show rates, improves patient engagement, and enhances patient satisfaction and retention.

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Streamlined Patient Intake Process:  

When a new patient is added to Cliniko, an automated process sends an intake form via Spruce Health for the patient to complete on their device before their visit. The completed form is automatically updated in the patient's Cliniko record. This increases efficiency, ensures all necessary information is collected in advance, and reduces administrative workload, saving time for both patients and staff.