Connect AthenahealthtoZendesk
Build HIPAA-compliant automations that sync data across your Athenahealth and Zendesk with AI.
500+ healthcare companies trust Keragon to build HIPAA-compliant automations in a secure way
Discover popular templates with Athenahealth and Zendesk integration
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Build yourAthenahealthandZendeskautomation with AI
Describe what you want to automate in plain English
Explore available triggers and actions
Athenahealth
Update patient care team members
Updates the care team members for a specific patient
action
Update physical exam findings
Modifies an encounter's physical exam findings
action
Get patient lab result
Gets a patient's lab result
action
Update review of system findings
Modifies the physical exam summary for a specific encounter
action
Get insurance package case policies
Retrieve case policies information for a specific payer
action
Get insurance packages
Retrieve list of insurance packages
action
Create admin patient document
Create a record of admin document specific to a patient
action
Get encounters
Retrieves the list of encounters of a given patient
action
Get referral authorizations
Gets a list of referral authorizations
action
Create appointment slot
Provides the ability to add new open appointment slot
action
Zendesk
Get ticket
Gets a ticket by ID
action
Get organizations
Gets organizations
action
Get custom statuses
Gets custom statuses from Zendesk
action
Create user
Creates a new user
action
Get sharing agreements
Gets the sharing agreements from Zendesk
action
Search users
Searches for users
action
Get brands
Gets the brands from Zendesk
action
Get custom roles
Gets custom roles
action
Create ticket
Creates a new ticket
action
Create organization
Creates a new organization
action
Get users
Gets the users from Zendesk
action
Get ticket forms
Gets the ticket forms Zendesk
action
Update ticket
Updates a ticket
action
Search tags
Searches for tags
action
Set user tags
Sets tags for a user
action
Add user tags
Adds tags to a user
action
Get tickets
Gets a filtered list of tickets
action
Get groups
Gets the groups from Zendesk
action
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Build your Athenahealth and Zendesk automation with AI
Athenahealth is a cloud‑based, AI‑native healthcare technology platform offering integrated EHR, practice management, revenue cycle, patient engagement, interoperability, and analytics to streamline ambulatory care workflows.
Zendesk is a customer service platform that provides tools for customer support, engagement, and relationship management across various channels, including email, chat, and social media.
FAQ
Yes, Keragon is fully HIPAA-compliant. We implement industry-standard security measures including encryption at rest and in transit, access controls, audit logging, and we sign Business Associate Agreements (BAAs) with all healthcare customers.
Most integrations can be set up in minutes using our no-code workflow builder. Complex custom integrations may take a few hours depending on your requirements. Our team is available to help with implementation.
Absolutely. Our workflow builder allows you to customize every aspect of your integrations including triggers, actions, data mappings, conditional logic, and error handling to match your specific needs.
Keragon includes built-in retry logic and error handling. Failed requests are automatically retried with exponential backoff. You'll receive alerts for persistent failures, and all events are logged for debugging.
Join large healthcare enterprises using Keragon that are strict with HIPAA-compliance.
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.
"Keragon is been an essential partner as we've grown our practice. The personalized support helped us get systems up and running quickly."
“We used Zapier for many of our integrations, but when it came to working with protected health information we had to find a different solution. Keragon has filled that gap really well! Their team has been great to work with and super helpful in getting our integrations up and running!”
“Thank you for your response. I started using the demo today; it worked so smoothly... I almost shed a tear. HIPAA Automations.... lovely!!!”
“We’re thrilled to share how Keragon is integral to the success of A Smile for Kids and the safety of our patients’ data. This is especially evident as different, internal ASK systems exchange HIPAA protected information. By using Keragon as a trusted integration platform, we have enhanced our operational efficiency and safeguarded patient data at the highest level!”
“And THANK YOU so much for looking into our zip code issue! It worked! That was a simple fix and now we’re having no problems automating customer creation. I can’t thank you enough for the time and support - we’re absolutely thrilled with how our systems are operating with Keragon. It has truly been a game changer!”
“Keragon's support is next level. They take the time to build the connectors and really think through everything with us in a considerate, professional way. We chose our 2.0 tech stack based on software that play nice with Keragon, and that was a really good idea. I feel excited because we now can constantly incrementally improve our operations, and Keragon is the behind the scenes driver of that growth!”
“Keragon is great, but the support is even better. Support is incredibly fast, and you can jump on screen shares for help when needed - this is unheard of. I would highly recommend Keragon for any healthcare organization, big or small, that is looking to connect their systems and automate their workflows using a very intuitive yet super powerful solution. ”
“I like how easy it is to build complex EMR integrations with Aesthetix CRM. Using the Keragon connectors, we have now integrated multiple EMRs, including ModMed. We are excited about the future of building HIPAA-compliant integrations for our customers with Keragon.”
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“We use a few different systems which leads to a lot of repeating the same steps in each platform. Keragon automated a lot of this for us. Now we can enter information in one place and it will update/add in every platform. The Keragon setup is not easy, but the support is great. I'd highly recommend to practices who use different platforms for patient care.”
“Keragon successfully recreates a similar UI/UX and workflow to other top automation platforms like Zapier and IFTTT. The key difference is that it's one of the few that is HIPAA compliant across a wide range of tools. The team there has done a great job prioritizing the right features. As an automations consultant, I'm able to create the majority of the workflows I need, and find reasonable workarounds (such as using webhooks) to create the rest of them.”
