Automated Patient Call Logging and Documentation: 

Automatically log incoming and outgoing patient calls from Aircall into the Cerbo system, capturing call details such as the date, time, duration, and any notes or tags associated with the call. This automation ensures that all patient communication is accurately documented without manual entry, reducing the risk of errors and saving staff time. It enhances continuity of care by ensuring all team members have access to the latest communication records.

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Appointment Scheduling and Reminders: 

Enable patients to schedule or confirm appointments over the phone via Aircall, with the details automatically updated in the Cerbo calendar. Additionally, set up automated reminder calls or texts to patients before their appointments. This reduces the administrative burden on staff and minimizes no-shows by ensuring patients are reminded of their appointments. It improves patient satisfaction by offering them a seamless and convenient scheduling process.