Connect Charm EMRtoSalesforce
Build HIPAA-compliant automations that sync data across your Charm EMR and Salesforce with AI.


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Build yourCharm EMRandSalesforceautomation with AI
Describe what you want to automate in plain English
Explore available triggers and actions

Charm EMR
Trigger
Triggers on selected events
trigger
Patient updated
Triggers when a patient is updated
trigger
Patient created
Triggers when a new patient is created
trigger
Appointment created
Gets triggered when a new appointment is created
trigger
Medication request created
Gets triggered when a new medication request is created
trigger
Appointment updated
Gets triggered when an appointment is updated
trigger
Reschedule appointment
Reschedules an appointment
action
Cancel appointment
Cancels an appointment
action
Upload document
Uploads a document to a patient's chart
action
Create quick note
Creates a quick note for a patient
action
Get procedures
Retrieves a list of procedures recorded for a patient
action
Get problems
Retrieves a list of problems recorded for a patient
action
Get treatment plan
Retrieves a list of treatment plans for a patient
action
Get medications
Retrieves a list of medications recorded for a patient
action
Get allergies
Retrieves a list of allergies recorded for a patient
action
Get vitals
Retrieves a list of vital signs for a patient
action
Get lab results
Retrieves a list of lab results for a patient
action
Get patient insurance
Retrieves insurance information for a patient
action
Get invoice
Retrieves a specific invoice
action
Authenticate
Requests a new access token
action
Get members
Retrieves a list of all members
action
Get questionnaire responses
Retrieves a list of QuestionnaireResponse resources
action
Update appointment
Updates an appointment's information
action
Get facilities
Retrieves a list of facilities added in a practice
action
Get patient
Retrieves a patient record
action
Update patient
Updates a patient
action
Create appointment
Creates a new appointment
action
Get categories
Retrieves a list of available categories
action
Get invoices
Retrieves a list of all invoices
action
Get visit types
Retrieves a list of available visit types
action
Get appointment statuses
Fetches all appointment statuses
action
Get appointments
Retrieves a list of appointments for a specific period in a facility
action
Update invoice
Updates a specific invoice
action
Get appointment
Fetches an appointment's details by its identifier
action
Create invoice
Creates an invoice
action
Get workflow status
Retrieves a list of all workflow statuses
action
Get medication requests
Retrieves a list of medication requests
action
Get patients
Retrieves a list of all patients
action
Create patient
Creates a new patient
action

Salesforce
Field updates
Notifies when a field is getting updated
trigger
New or updated object
Notifies when a new object is created or an existing object is updated
trigger
New object
Notifies when a new object is created
trigger
Get sObject types
Gets all available sObject types
action
Get records
Gets a list of records from any object
action
Get healthcare practitioner facilities
Gets all healthcare practitioner facilities
action
Create HCPFA record
Creates a Healthcare Practitioner Facility Appointment (HCPFA) record
action
Update HCPFA section of a service appointment
Updates a Healthcare Practitioner Facility Appointment (HCPFA)
action
Get work types
Gets all work types
action
Create service appointment
Creates a service appointment
action
Get user description
Gets user description
action
Update lead
Updates a lead
action
Get lead statuses
Retrieves lead status values, optionally filtered by converted status
action
Get account descirption
Gets account description
action
Get account
Gets account by ID
action
Get fields
Gets the fields of an object
action
Create clinical encounter
Creates a clinical encounter
action
Create account
Creates an account
action
Search
Searches for content across your records with flexible matching that finds results even with partial or formatted text
action
Get service resource
Gets details of a service resource
action
Convert lead to account
Converts a lead into another object
action
Update event
Updates a calendar event
action
Update clinical encounter
Updates a clinical encounter
action
Get editable fields
Gets the editable fields for a lead object
action
Get group
Gets group by ID
action
Get users
Gets all available users for owner assignment
action
Get field updates
Gets updates of a field
action
Get accounts
Gets accounts
action
Update account
Updates an account
action
Get groups
Gets all available groups for owner assignment
action
Get objects
Gets objects
action
Get lead
Retrieves a lead by its ID
action
Create lead
Creates a lead
action
Create opportunity
Creates an opportunity, which is a sale or pending deal
action
Get user
Gets user by ID
action
Search by field
Searches for exact matches in specific fields, best for finding precise values and includes spell correction to handle typos
action
Get new or updated objects
Gets records that were created or changed within a time range
action
Get events
Retrieves a list events
action
Update opportunity
Updates an opportunity
action
Get leads
Gets a list of leads
action
Get group description
Gets group description
action
Create event
Creates a calendar event
action
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Build your Charm EMR and Salesforce automation with AI
Charm EMR is a cloud-based electronic medical records platform designed for healthcare providers to manage patient records, appointments, billing, and telehealth services efficiently.
Salesforce is a cloud-based customer relationship management (CRM) platform that provides tools for sales, customer service, marketing automation, analytics, and application development.
FAQ
Got questions ?
Is Keragon HIPAA-compliant?
Yes, Keragon is fully HIPAA-compliant. We implement industry-standard security measures including encryption at rest and in transit, access controls, audit logging, and we sign Business Associate Agreements (BAAs) with all healthcare customers.
How long does it take to set up an integration?
Most integrations can be set up in minutes using our no-code workflow builder. Complex custom integrations may take a few hours depending on your requirements. Our team is available to help with implementation.
Can I customize the workflows?
Absolutely. Our workflow builder allows you to customize every aspect of your integrations including triggers, actions, data mappings, conditional logic, and error handling to match your specific needs.
What happens if an API fails?
Keragon includes built-in retry logic and error handling. Failed requests are automatically retried with exponential backoff. You'll receive alerts for persistent failures, and all events are logged for debugging.
Join large healthcare enterprises using Keragon that are strict with HIPAA-compliance.


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