Automated Patient Onboarding and Follow-Up Email Campaigns:

When a new patient is added in Elation, it triggers an automated email sequence in ActiveCampaign, welcoming the patient, providing necessary intake forms, and offering key information about their upcoming visit. Post-appointment, ActiveCampaign can send follow-up emails, including health tips, surveys, or reminders for future visits. Enhances patient onboarding experience, improves engagement, and ensures that patients receive timely, personalized follow-up care, reducing administrative workload.

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Automated Appointment Reminders and Notifications:

When an appointment is scheduled or updated in Elation, an email or SMS reminder is automatically sent via ActiveCampaign to the patient. This can include appointment details, preparation instructions, and links for rescheduling if necessary. Reduces no-shows by ensuring patients receive timely reminders, streamlines communication, and helps prevent missed appointments.

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Automated Patient Segmentation for Targeted Campaigns:

Based on data from Elation (e.g. patient demographics, medical history, or appointment type), patients can be automatically segmented in ActiveCampaign. This segmentation can trigger tailored campaigns, such as chronic care management programs, reminders for annual checkups, or condition-specific educational content. Improves patient care by delivering personalized content, helps keep patients engaged with relevant healthcare information, and enhances overall communication strategies.