Automated Appointment Confirmations and Reminders:

Once an appointment is scheduled in Healthie, an automated email confirmation is sent to the patient via Gmail, along with important details such as the appointment date, time, and any pre-visit instructions. Additional reminder emails can also be triggered to go out closer to the appointment date. Reduces no-shows and enhances patient engagement by sending timely and personalized appointment reminders, ensuring patients are informed and prepared for their visits.

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Automated Follow-Up Emails After Appointments:

After a patient completes a visit or telehealth session, an automated follow-up email is sent via Gmail. This email can include post-appointment instructions, health tips, or a request for patient feedback on the visit. Improves patient retention and satisfaction by ensuring timely communication after appointments, providing additional care information, and collecting valuable patient feedback to enhance future care.

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Automated Email Responses for Patient Inquiries:

When patients submit inquiries through Healthie (e.g., via contact forms or patient portal), an automatic acknowledgment or response email is triggered via Gmail. This can include general information, next steps, or links to further resources, ensuring prompt communication with the patient. Enhances patient communication by providing quick, automated responses to inquiries, ensuring that patients feel heard and receive timely information without requiring manual responses from staff.