Automated Appointment Scheduling and Calendar Sync:

This automation allows patients to book appointments directly through Acuity Scheduling, which then automatically syncs with ModMed. Real-time availability is shown to patients, and once an appointment is booked, it’s instantly added to both Acuity and ModMed calendars, keeping patient records up-to-date without manual input from staff. Streamlines the scheduling process, reduces the need for phone calls or emails to confirm appointments, minimizes scheduling conflicts, and ensures accurate tracking of patient visits.

​

Automated Appointment Reminders and Follow-Ups:

Acuity Scheduling can automatically send appointment reminders, confirmations, and follow-up messages via email or SMS. These reminders can be personalized to include details such as pre-appointment instructions, required documents, or post-visit surveys, with data seamlessly integrated back into ModMed. Reduces no-show rates, enhances patient communication, and ensures that patients receive consistent, timely updates about their appointments, improving overall patient satisfaction.

​

Patient Intake and Pre-Visit Documentation:

Upon booking an appointment, patients can be sent links to complete pre-visit intake forms, medical history questionnaires, or consent forms via Acuity Scheduling. Once completed, these forms can be automatically synced with ModMed, updating the patient’s chart with all necessary information before the appointment. Reduces the time patients spend filling out paperwork during check-in, ensures that all necessary data is collected in advance, and minimizes administrative workload by automating the intake process.