Automated Patient Communication:  

Integrating OpenDental with Aircall allows for automated workflows to send appointment reminders and confirmations via SMS or email when an appointment is scheduled in OpenDental. If a patient confirms or cancels via Aircall, their status is automatically updated in OpenDental. Additionally, follow-up calls or messages can be automated post-treatment to check on patient recovery, remind them of post-care instructions, or schedule their next appointment, triggered by completed appointments in OpenDental. This enhances efficiency by ensuring timely communication and reducing manual administrative tasks.

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Seamless Call Logging and Documentation:  

By integrating Aircall with OpenDental, incoming and outgoing calls are automatically logged to the respective patient records, ensuring every interaction is documented and providing a comprehensive communication history without manual entry by staff. Furthermore, voicemails received via Aircall are transcribed automatically and attached to patient records in OpenDental, capturing important information and making it easily accessible for future reference. This automation streamlines documentation processes and improves the accuracy and accessibility of patient communication records.