Automated Appointment Reminders and Follow-ups:  

When an appointment is scheduled in Practice Better, an automated call or SMS can be triggered through Aircall to remind the patient of their upcoming appointment. This can also include follow-up calls post-appointment to gather feedback or remind patients of any required next steps. This automation reduces no-show rates, improves patient engagement, and ensures that patients are consistently informed about their care plans.

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Seamless Call Logging and Note Taking:  

Automatically log calls made or received through Aircall directly into the patient's records in Practice Better. Additionally, transcribe call notes and attach them to the patient's profile, ensuring that all communication is documented and accessible. This ensures that all patient interactions are recorded accurately, providing healthcare providers with complete communication histories. It improves continuity of care and helps maintain comprehensive patient records.

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Streamlined Patient Intake and Data Entry:  

When a new patient intake process is initiated in Practice Better, Aircall automates the data entry by capturing patient information during calls and updating their records instantly. This reduces manual data entry errors, saves time for healthcare staff, and ensures that patient information is up-to-date, enhancing the efficiency and accuracy of the intake process.