Real-Time Appointment Notifications and Updates:

When a new appointment is scheduled, rescheduled, or canceled in Practice Better, an automated message is sent to the relevant Slack channel or practitioner. Staff can respond to notifications directly in Slack to confirm or coordinate any necessary changes. Ensures timely communication and helps avoid scheduling conflicts, keeping the entire team aligned.

​

Task Assignment and Follow-Up Reminders:

After a session is completed in Practice Better, a follow-up task (e.g., review session notes or send post-appointment materials) is automatically created and assigned via Slack. Slack reminders ensure that tasks are completed on time, with notifications sent to team members responsible for follow-ups. Streamlines task management and ensures timely follow-ups, improving patient care and operational efficiency.

​

Service Issue Alerts and Internal Collaboration:

If a service issue or client inquiry is logged in Practice Better, an alert is automatically sent to a designated Slack channel. Team members can collaborate in real-time within Slack to resolve the issue promptly and document the resolution in Practice Better. Facilitates quick resolution of issues, enhances team communication, and ensures a smooth client experience.