Automated Call Logging and Patient Record Updates:  

Automatically log calls made or received through Aircall into the respective patient records in WebPT. This ensures that all communication is documented without manual data entry, reducing errors and saving time. Enhances the accuracy of patient records, improves communication tracking, and ensures compliance with documentation standards.

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Appointment Reminders and Follow-Up Calls:  

Set up automated appointment reminders and follow-up calls using Aircall, triggered by appointment schedules in WebPT. This can include automated calls or SMS to remind patients of upcoming appointments or follow up on missed appointments. Reduces no-show rates, improves patient engagement, and enhances overall workflow efficiency by ensuring patients are reminded of their appointments in a timely manner.

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Real-Time Patient Information Access During Calls:  

Enable real-time access to patient information during calls through a seamless integration of Aircall’s system with WebPT. This allows healthcare providers to retrieve and view patient records instantly while on a call, facilitating informed discussions and decision-making. Improves the quality of patient interactions and enhances the ability to provide timely and accurate care.