Automated Patient Onboarding and Engagement:  

When a new patient is added to WebPT, their information is automatically synced with a Mailchimp list, triggering a welcome email series. This series includes details about what to expect during their first visit, necessary forms to fill out beforehand, and general information about the practice. Follow-up emails provide educational content relevant to their treatment or condition. This automation enhances the patient experience from the start, ensures ongoing engagement, and builds a strong patient-provider relationship.

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Appointment Reminders and Follow-ups:  

Integrating WebPT and Mailchimp enables the automation of appointment reminder emails, which are sent out a few days before the scheduled appointment. These emails include important details such as time, date, and location. Post-appointment follow-up emails gather feedback through surveys, remind patients of their next steps in their care plan, and encourage compliance with treatment plans. This automation reduces no-shows and improves patient compliance.