Automated Patient Communication: 

Integrating Welkin Health with Aircall allows for automated patient communication, particularly through appointment reminders and follow-ups. When a new appointment is scheduled in Welkin Health, an automated call or text message is triggered through Aircall to remind the patient, reducing no-show rates and ensuring patients are well-informed about their schedules. Additionally, after a patient interaction, automated calls or texts can be sent to gather patient feedback, with responses logged back into Welkin Health for further analysis and improvement of healthcare services.

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Seamless Patient Record Updates: 

This automation ensures seamless updating of patient records by automatically logging call details and relevant notes from Aircall directly into the patient's profile in Welkin Health. This guarantees accurate documentation of all patient interactions, which can be accessed by healthcare providers for better decision-making and continuity of care. Moreover, if a call results in specific actions, such as scheduling a follow-up or updating treatment plans, these actions are integrated into the patient's records, enhancing efficiency and accuracy in patient management.