

Connect Cliniko to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
250+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
























Connect Cliniko and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Automated Appointment Notifications and Reminders:
When a patient books or updates an appointment in Cliniko, an automatic notification or reminder can be sent via Zendesk. This reduces no-show rates, keeps patients informed, and frees up staff from manually sending reminders. Zendesk can handle these alerts through email, SMS, or other communication channels supported by your setup.
Centralized Patient Support Ticketing:
Automatically create a Zendesk support ticket when a patient submits a query or feedback through Cliniko. This ensures all patient interactions are tracked and managed in a centralized system, improving response times and ensuring no patient inquiry is overlooked. Cliniko data can provide context to support agents, enhancing the quality of service.
Patient Record Synchronization:
Sync patient records and notes between Cliniko and Zendesk to ensure that support agents have access to the most up-to-date information.


- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.