Connect DrChrono to Twilio and create healthcare automations

Automated Appointment Reminders via SMS and Voice Calls:

Automatically send appointment reminders through SMS or voice calls using Twilio based on scheduling information from DrChrono. Patients receive reminders about upcoming appointments, and they can confirm, reschedule, or cancel directly via text or call. Reduces no-show rates by ensuring that patients receive timely reminders in their preferred communication method. This automation saves staff time by reducing the need for manual follow-up calls.

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Two-Way Patient Communication:

Enable two-way communication via SMS between patients and clinic staff. Patients can ask questions, confirm appointments, or request information, and staff can respond directly through Twilio, with all interactions logged in DrChrono. Enhances patient engagement by allowing convenient communication. It also improves response times, ensures that patient inquiries are addressed promptly, and keeps records of all conversations for future reference.

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Automated Patient Follow-Up Messages:

After a patient’s appointment is completed in DrChrono, automatically trigger SMS or voice follow-ups via Twilio. These messages can include post-visit instructions, satisfaction surveys, or reminders for future appointments. Ensures that patients are properly cared for after their visit by sending relevant follow-up information. This helps improve patient satisfaction, fosters better continuity of care, and keeps patients engaged with your practice.