Automated Call Logging and Documentation: 

Automatically log all incoming and outgoing calls made through Aircall directly into BestNotes, ensuring every patient interaction is documented without manual entry. This reduces errors and saves time, providing a complete communication history for each patient, enhancing the ability to track interactions and improving continuity of care.

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Real-time Notifications and Task Creation: 

Set up automation to trigger real-time notifications or create tasks in BestNotes when specific call events occur. For instance, if a call is missed or a voicemail is left, a task can be automatically created for follow-up. This ensures that important communications are not overlooked and follow-ups are conducted promptly, improving patient satisfaction and reducing the likelihood of missed appointments or critical information.

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Seamless Contact Synchronization: 

Automate the synchronization of contact information between BestNotes and Aircall. When a new patient is added in BestNotes, their contact details can be automatically updated in Aircall, ensuring accurate and up-to-date information across platforms.