"What we like most about Keragon is how easy it is to use while still meeting strict HIPAA compliance standards. The interface is intuitive, the platform is powerful, and the support team has been responsive and helpful whenever we've needed assistance."
We've raised a total of $10.5M to bring automation to healthcare.
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July 24th
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Specialty · Med Spa & Aesthetics
AI agents built for med spas & aesthetic practices
Every consult request answered in seconds. Every rebook, membership and package worked automatically. Every consent and GFE surfaced before the visit. Keragon Agents run on the systems your med spa already uses, with your team in control.
Trusted by med spas and aesthetic practices across the US
Why practices automate
The med spa front desk runs on missed connections
79%
of med spa clients have skipped a booking because it was too hard to reach someone or book online
Zenoti med spa consumer survey, 2025
Zenoti med spa consumer survey, 2025
37%
of first rebookings get cancelled, the return visit most practices lose
Zenoti 2026 med spa benchmark
Zenoti 2026 med spa benchmark
21x
higher odds of qualifying a lead when the first reply goes out in 5 minutes instead of 30
MIT Sloan / InsideSales Lead Response Management Study
MIT Sloan / InsideSales Lead Response Management Study
The AI teammates
The three agents med spas start with
A med spa is a clinical practice and a membership business at once. These Agents keep both moving, and clinical always comes first.
Front desk
Every consult request gets a next step
Next step sent
Answers website forms, texts and missed calls in seconds, 24/7
Handles hours, services and booking questions from your approved answers
Captures treatment interest and contact details for follow-up
Routes anything clinical straight to your team
Follow-through
Follow-up that keeps clients coming back
How was your week?
A little better, thanks
Sends intake, consent and pre-care reminders before the visit
Confirms the first rebook, the visit most med spas lose
Works approved reactivation lists for clients overdue for their next visit
Surfaces unused memberships and package balances, always after clinical items
The schedule
From inquiry to booked consult, without the phone tag
M
T
W
T
F
Rebooked
Offers eligible consult slots and books into your scheduling system
Confirms, reschedules and recovers cancellations automatically
Backfills open slots from your waitlist
Keeps treatment series and packages on cadence, session by session
Also: the pre-visit readiness agent. What is complete and what is missing before every appointment, intake, medical history, consents, GFE status. Your providers decide, the agent only surfaces.
See pre-visit readiness ›USE CASES
Common med spa workflows we automate
Beyond the core agents, the jobs med spas hand to Keragon first.
Missed-call text-back
A missed call gets an instant text and a booking link before the caller tries a competitor.
Front desk
Digital intake before the visit
Forms go out by text, come back complete, and land in the chart. No clipboards.
Intake
Consent & GFE expiration flags
Expired consents and missing good faith exams are flagged to your team ahead of the appointment.
Compliance
EHR-CRM appointment sync
Booked, rescheduled, no-show: appointment changes flow between your EHR and CRM automatically.
Systems
Membership & package reminders
Unused sessions and expiring balances get worked before they lapse, on your rules.
Revenue
Safety & compliance
Compliance built for medical aesthetics, by design
Keragon Agents handle the administrative steps around care. They collect intake, surface missing consents or an expired good faith exam, and route anything clinical for review. They never recommend treatments, never clear a client for a procedure, and never mix promotions into clinical communication. Your qualified team stays in control.
Standard, on every plan
HIPAA handling and a BAA included
HIPAA-compliant data handling, BAA on every paid plan
SOC 2 Type II audited
Encryption in transit and at rest
Audit log on every agent action
Med-spa-specific
Consents, GFEs and control, built in
Consents & GFEs surfaced, humans decide. Missing or expired items are flagged to staff before the appointment. What counts as current is your medical director's call, per your state's rules.
Clinical first, commercial last. Reactivation and membership outreach runs only on your approved lists and consent rules, and never ahead of an unresolved clinical item.
Cash-pay is still PHI. Treatment records, photos and health histories are protected health information even when insurance never touches the visit. Keragon treats them that way.
Who it's for
Built for medical aesthetics, from solo injector to MSO
From a single injector to a multi-location group, Keragon works across medical aesthetics, on top of the booking system and EHR you already run.
Solo injectors
Single-location med spas
Multi-provider med spas
Multi-location groups & MSOs
Plastic surgery practices with a med spa
Cosmetic dermatology
Laser & skin clinics
Body contouring
IV therapy & wellness
Medical weight loss
How it works
Your med spa front desk, running on autopilot 24/7
Describe the job and Keragon runs it end to end, connected to your booking system, EHR, forms and messaging, HIPAA-compliant, even after hours.
Step 1 · Describe what you need
Tell Keragon what you want, in plain English.
"Text back every missed call with a booking link, and send intake and consent forms once the consult is booked."
Step 2 · Connect your systems
Connect your booking system, EHR, forms and messaging.
Keragon works across the tools you already run, so leads, appointments and records stay in sync without re-typing.
Step 3 · Set the guardrails
Approved answers, clinical routing, quiet hours.
You set what Agents may say, what routes to a person, and when outreach is allowed to go out.
Step 4 · Test, then go live
Test with sample data, then run it around the clock.
Try it on sample data first. Every action is logged for HIPAA audit, and you can adjust anytime in plain English.
Integrations
Connect your EHR, and everything around it.
300+ HIPAA-compliant integrations across 30+ EHRs, scheduling, billing, and communications. If there’s an API in healthcare, we can connect it.
30+ EHRs · Deep coverage
Most popular tools · Scheduling, Billing & Communication
For groups & MSOs
Running a multi-location med spa group or MSO?
One approved inquiry-to-consult process across locations. Every lead is handled the same way, whichever location it lands in.
Location-aware routing and calendars. Inquiries reach the right location, the right provider and the right calendar.
The same bounded workflow, deployed per location. Roll a proven workflow out site by site, with local rules where they differ.
An audit trail for every Agent action. One compliance story for the whole group, reviewable at any time.
Try it yourself
What would you like to automate in your mental health practice?
Pick a job or describe your own — the AI consultant shows it running with your tools before you sign up.
Oops! Something went wrong while submitting the form.
Text back a missed call and book the consult
Text back a missed call and book the consult
Follow up a website lead in under a minute
Follow up a website lead in under a minute
Sync form leads into my EHR and CRM
Sync form leads into my EHR and CRM
Send intake and consent forms by text
Send intake and consent forms by text
Flag expired consents and GFEs before appointments
Flag expired consents and GFEs before appointments
Send pre-care instructions automatically
Send pre-care instructions automatically
Confirm first rebooks and recover cancellations
Confirm first rebooks and recover cancellations
Work unused memberships and package balances
Work unused memberships and package balances
Ask for reviews after the visit
Ask for reviews after the visit
WHAT CHANGES
Your med spa, before and after Keragon
The same week, run two ways.
Before Keragon
A 9pm consult request sits in an inbox until mid-morning, and she books elsewhere
A missed call becomes a voicemail someone has to remember
The front desk re-types every lead from the form to the CRM to the EHR
Clipboards in the waiting room and consents chased on the day
A cancellation leaves an empty slot and a manual call-around
Nobody notices a client is overdue for her next treatment
After Keragon
The inquiry gets an instant answer, a booking link and a spot on the schedule
An approved text-back starts the conversation right away
Lead, contact and appointment data flow between systems automatically
Intake and consents arrive by text and come back done before the visit
The rebooking path and waitlist backfill start on their own
Approved reactivation outreach runs on your cadence, clinical items first
The moments med spas decide to stop doing this by hand:
Opening a second location
A new injector joins
Front-desk turnover
A paid campaign outruns the front desk
An EHR workaround broke
A bad review about a disorganized first visit
See your own before and after. Put your consult volume into the calculator, and see what Keragon gives back.
Open the ROI calculator ›Resources
Learn more about AI agents for med spas
Guides from the Keragon library, written for med spas.
Automation guides
Scheduling & no-shows
Intake & compliance
FAQ
Mental health automation questions, answered
What is Keragon for a med spa?
Keragon is a HIPAA-compliant AI automation platform for healthcare. For med spas it provides AI teammates that answer consult requests, book and confirm appointments, chase intake and consents, and work rebooks and memberships, on top of the software you already run. It is not an EHR and replaces nothing.
Does it work with my med spa software?
Keragon connects 300+ healthcare tools, including Boulevard, Zenoti, Aesthetix CRM, ModMed, Nextech, DrChrono, athenahealth and AdvancedMD, plus your forms, phones and messaging. Anything else with an API is reachable through the universal HTTP connector, and the full list is at keragon.com/all-integrations.
Will automated outreach feel like spam?
No. You approve the audiences, the copy, the cadence and the quiet hours, and clinical communication is never mixed with promotions. Anything uncertain routes to a person.
We already use Zapier. Why switch?
Zapier is a general-purpose tool and doesn't offer a BAA, so patient data in it is a compliance risk. Keragon does what Zapier does, built for healthcare: HIPAA-compliant, BAA included, with healthcare-native integrations and AI teammates on top.
We're cash-pay. Does HIPAA still matter?
Yes. Treatment records, photos and health histories are protected health information even without insurance claims. Keragon is HIPAA-compliant and SOC 2 Type II certified, and a BAA is included on every paid plan.
Can it check consents and good faith exams?
It flags missing or expired consents and GFEs to your team before the appointment. Whether a client can proceed stays a clinical decision made by your providers under your state's rules.
Built for med spas & aesthetic practices
More booked consults. Less front-desk busywork.
Start with one inquiry source and one booking workflow. Keep your systems, keep your team in control.
14-day free trial · no credit card
