Lab and prescription automation. Every patient result seen, every refill handled.
Orders tracked until results land. Results routed to a named owner the moment they file. Patients informed, refill requests turned into tasks. Keragon runs the loop on the systems you already use, with your team in control.
Trusted by healthcare teams across the US
Results and refills still run on inboxes and sticky notes
Casalino et al., Archives of Internal Medicine, 2009 (5,434 records, 23 practices)
Callen et al., Journal of General Internal Medicine systematic review, 2012
Bather et al., JAMA Network Open, 2026 (nationally representative survey)
The agents that close the loop on results and refills
Three specialists from the Keragon Agents roster run the job end to end, and clinical review always stays with your team.
Outstanding results flagged before the visit
Lab draws that actually happen
Coverage checked before high-cost panels? The Insurance Verification Specialist runs supported eligibility checks before expensive panels, so patients are not surprised by a lab bill.
Explore the insurance agent ›Common lab & prescription workflows we automate
Results routed the moment they land
When a lab result files in your EHR, the flag your system assigned decides who is notified, in your team chat or task tool, with the result attached.
Flagged results become follow-up tasks
Results your system marks abnormal open a task with a named owner and a deadline, and escalate if nobody acts. Keragon never interprets a result.
Patients told when results are ready
A finalized result triggers the message your review policy allows, through your existing comms tools, and logs that the patient was told.
Orders that don’t disappear
Lab orders are watched from creation: a specimen never collected or a kit never returned escalates instead of sitting silent.
Refill requests, turned into clean tasks
Requests arriving from your pharmacy tool, portal or form submission land in one queue with chart context attached. The clinician decides; the fill is confirmed back.
Standardizing lab and refill work across a multi-location group?
Fewer results chased by hand. More loops closed on time.
"Keragon has been an essential partner as we've grown our practice. The personalized support helped us get systems up and running quickly."
“We used Zapier for many of our integrations, but when it came to working with protected health information we had to find a different solution. Keragon has filled that gap really well! Their team has been great to work with and super helpful in getting our integrations up and running!”
“Thank you for your response. I started using the demo today; it worked so smoothly... I almost shed a tear. HIPAA Automations.... lovely!!!”
“We’re thrilled to share how Keragon is integral to the success of A Smile for Kids and the safety of our patients’ data. This is especially evident as different, internal ASK systems exchange HIPAA protected information. By using Keragon as a trusted integration platform, we have enhanced our operational efficiency and safeguarded patient data at the highest level!”
“And THANK YOU so much for looking into our zip code issue! It worked! That was a simple fix and now we’re having no problems automating customer creation. I can’t thank you enough for the time and support - we’re absolutely thrilled with how our systems are operating with Keragon. It has truly been a game changer!”
“Keragon's support is next level. They take the time to build the connectors and really think through everything with us in a considerate, professional way. We chose our 2.0 tech stack based on software that play nice with Keragon, and that was a really good idea. I feel excited because we now can constantly incrementally improve our operations, and Keragon is the behind the scenes driver of that growth!”
“Keragon is great, but the support is even better. Support is incredibly fast, and you can jump on screen shares for help when needed - this is unheard of. I would highly recommend Keragon for any healthcare organization, big or small, that is looking to connect their systems and automate their workflows using a very intuitive yet super powerful solution. ”
“I like how easy it is to build complex EMR integrations with Aesthetix CRM. Using the Keragon connectors, we have now integrated multiple EMRs, including ModMed. We are excited about the future of building HIPAA-compliant integrations for our customers with Keragon.”
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“We use a few different systems which leads to a lot of repeating the same steps in each platform. Keragon automated a lot of this for us. Now we can enter information in one place and it will update/add in every platform. The Keragon setup is not easy, but the support is great. I'd highly recommend to practices who use different platforms for patient care.”
“Keragon successfully recreates a similar UI/UX and workflow to other top automation platforms like Zapier and IFTTT. The key difference is that it's one of the few that is HIPAA compliant across a wide range of tools. The team there has done a great job prioritizing the right features. As an automations consultant, I'm able to create the majority of the workflows I need, and find reasonable workarounds (such as using webhooks) to create the rest of them.”
Built to run the follow-through, never to make clinical calls
HIPAA handling and a BAA included
Routing, never interpretation
Built for every lab and refill loop, from solo practices to groups
Labs and refills on autopilot, from order to closed loop
Guardrails for every lab result and prescription action
What would you like to automate in your lab and prescription process?
Pick a common job or describe your own. The AI consultant maps the workflow across your systems before you sign up.
Alert our care team when an abnormal-flagged result lands in our EHR
Alert our care team when an abnormal-flagged result lands in our EHR
Tell patients their results are ready, per our review policy
Tell patients their results are ready, per our review policy
Open a follow-up task with a deadline for every flagged result
Open a follow-up task with a deadline for every flagged result
Escalate lab orders where no specimen was collected within 7 days
Escalate lab orders where no specimen was collected within 7 days
Flag next-day visits that are missing an expected result
Flag next-day visits that are missing an expected result
Rebook missed draw appointments the same day
Rebook missed draw appointments the same day
Put refill requests from our pharmacy tool into one queue with chart context
Put refill requests from our pharmacy tool into one queue with chart context
Confirm fills back to the chart when the pharmacy processes them
Confirm fills back to the chart when the pharmacy processes them
Stop medication-list mismatches between our EHR and care tools for review
Stop medication-list mismatches between our EHR and care tools for review
Lab and prescription workflow, before and after Keragon
See your own before and after. Put your follow-up volume into the calculator, and see what automated result routing gives back.
Estimate what automated result routing is worth ›Your lab and pharmacy tools file the data. Keragon routes what comes next.
| By hand | A lab interface on its own | Your EHR & lab tools + Keragon | |
|---|---|---|---|
| Result visibility | Sits in ordering clinician’s inbox | Files to the chart; routing done manually | Named owner assigned with a deadline the moment it files |
| Patient notification | Patients call to ask | Platform sends when triggered; rest is manual | Automatic per your review policy, every action logged |
| Refill requests | Sticky notes, voicemail, no chart context | Handled one by one in the pharmacy portal | One governed queue with chart context and routing |
| Stale orders | Nobody notices until a patient calls | Platform shows it; follow-up is manual | Escalate automatically with every action logged |
Learn more about lab and prescription automation
Guides from the Keragon library, written for healthcare teams.
Lab Workflows
Prescriptions & Pharmacy
FAQ
Labs & prescriptions questions, answered
What does Keragon actually do for labs and prescriptions?
Does Keragon replace my lab interface?
Does AI interpret lab results?
Can Keragon write lab results to charts?
What about controlled substances and prescriptions?
How do I connect my EHR and lab tools?
We already use Zapier for some of this. Why switch?
Is Keragon HIPAA-compliant, and do we get a BAA?
Yes. Keragon is HIPAA-compliant and SOC 2 Type II audited, data is encrypted in transit and at rest, and a BAA is included on every paid plan. Every agent action is written to an audit log your team can review at any time.
Does sharing lab results with patients violate HIPAA?
Where does lab data go, and who can see it?
Built for healthcare labs and prescriptions
Every result seen. Every refill owned.
Start with one result workflow and one EHR. Keep your systems, keep your team in control.
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