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Specialty · Mental Health

AI agents built for mental health practices

Sessions run back-to-back while intake, reminders, and no-show follow-ups pile up. Keragon's AI agents handle the admin, connected to your EHR — so you take back your evenings and stay with your clients.

Trusted by mental health practices across the US

Real impact, every week

What mental health practices get back with Keragon

The AI teammates

The four agents mental health practices start with

Each does a job your team already does — connected to your systems, bounded by your rules.

The AI teammates

Intake packets that complete themselves

Intake complete
New client packets sent on booking
Followed up until complete, politely
Consents flagged before the first session
Everything filed to the chart
Patient engagement

Between-session care that keeps its cadence

How was your week?
A little better, thanks
Check-ins and homework nudges on schedule
Assessments sent and scores trended in the chart
Flagged responses escalate to the clinician
Quiet hours and tone are yours to set
Scheduling & no-show recovery

Weekly cadence that survives a busy week

M
T
W
T
F
Rebooked
Confirmations before every session
A rebooking conversation after a miss
Waitlist backfill when a slot opens
All of it written to your EHR calendar
Insurance & eligibility

Eligibility that verifies itself

Verified · Carelon
Coverage checked before every appointment
Finds the real payer behind mental-health carve-outs
New cards read, checked active, and name-matched
Benefits filed to the chart, exceptions to your biller

Also: the pre-visit prep agent. A one-page brief before each session — recent notes, score trends, messages. Read-only, sources cited.

See pre-visit prep ›
Use cases

Common mental health workflows we automate

Beyond the core agents — the jobs mental health practices hand to Keragon first.

New patient onboarding

From first inquiry to first session: coverage check, intake packet, calendar invite.

Onboarding

No-show recovery

A missed session triggers a same-day rebooking conversation and waitlist backfill.

Scheduling

Between-session check-ins

Scheduled check-ins and assessments, with flagged replies escalated to the clinician.

Engagement

Psychology Today lead capture

Every directory inquiry answered, checked, and booked — even after hours.

Growth

Psychiatric med management

Lab-monitoring reminders and refill cadence, results routed to the prescriber.

Psychiatry

Group therapy enrollment

Cohort matching, waitlists, and pre-group materials, so groups start on time.

Group therapy
Customer stories

Less admin for mental health teams. More time for clients.

How mental health teams already run on Keragon.

"Their ability to understand the problem and repeat it back to us in Keragon workflow terms that we could understand and sign off on was incredibly valuable."
Ryan Brown
Associate, Strategy & Growth
~120 hrs
saved every month
2x
faster lead response
“My experience building the automations with the support of the implementation team was top notch. They walked me through how to make my ideas come to life!”
Melissa Cuthbert
Executive Director, Timber Creek Counseling
10 min
saved per new client intake
"It truly feels like we've found a partner in building our business, not just a tool."
Alvin Liang
Automations Consultant, Docugrow
15%
revenue increase
+5 hrs
saved per week
Read all customers stories
Read all customers stories
Safety & compliance

Safety built for behavioral health, by design

In behavioral health, automation has a hard line: agents never give clinical advice. Any risk signal — a crossed assessment threshold, concerning language, a crisis keyword — routes to the supervising clinician immediately, with full context. Agents handle logistics. Clinicians handle care.

Standard, on every plan

HIPAA handling and a BAA included

HIPAA-compliant data handling, BAA on every paid plan
SOC 2 Type II audited
Encryption in transit and at rest
Audit log on every agent action
Mental-health-specific

Consent and control, built in

Consent handling tracked per client
Scope-locked tools: agents touch only what you grant
Escalation thresholds are yours to define
You control disclosure language and sender identity
Who it's for

Built for behavioral health, whatever the setting

From solo practitioners to multi-location clinics, Keragon works across behavioral health, on top of the EHR you already run.

Psychiatrists
Psychologists
Therapists & counselors
PMHNPs
Group practices
Behavioral health clinics
Addiction & SUD treatment centers
How it works

Your mental health front office, running on autopilot 24/7

Describe the job and Keragon runs it end to end — connected to your EHR and the rest of your stack, HIPAA-compliant, even after hours.

Step 1 · Describe what you need
Tell Keragon what you want, in plain English.
Type it like you would say it to a teammate. "Follow up with every new Psychology Today inquiry and get the intake packet done before the first session."
Step 2 · Keragon gets to work
It works like a teammate, not a builder.
Keragon reads your schedule, writes each message, and reaches out across your tools. No setup.
Step 3 · Review & Approve
You stay in control.
Approve, edit, or add a human checkpoint wherever judgment matters. Escalation rules run before anything else.
Step 4 · It keeps running
On autopilot, around the clock.
Every action is logged for HIPAA audit. Adjust anytime, in plain English.
Integrations

Connect your EHR, and everything around it.

300+ HIPAA-compliant integrations across 30+ EHRs, scheduling, billing, and communications. If there’s an API in healthcare, we can connect it.

For group practices

Running a behavioral health group or multi-location clinic?

More capacity without proportional headcount. Agents absorb the admin volume that used to require another hire per location.
Standardized workflows across clinicians and locations. The same intake, reminder, and follow-up flows everywhere, not each office's own habits.
Audit-ready by default. Every agent action logged, human checkpoints where you want them, one compliance story for the whole group.

Bring your team's workflows to a working session

A 30-minute session with your actual systems and your highest-volume workflow. You leave with the workflow mapped, not a slide deck.
Book a working session
Book a working session
Try it yourself

What would you like to automate in your mental health practice?

Pick a job or describe your own — the AI consultant shows it running with your tools before you sign up.

Oops! Something went wrong while submitting the form.

Capture Psychology Today inquiries

Reply to every new Psychology Today inquiry and book a first session

Run patient intake

Send new clients the intake packet and follow up until it is complete

Verify insurance eligibility

Verify insurance eligibility before every first session and alert the team if coverage lapses

Send between-session check-ins

Send scheduled check-ins between sessions and escalate concerning replies to the clinician

Track assessment scores

Send the PHQ-9 on schedule and file scores in the chart so they trend over time

Manage med-management labs

Track lab monitoring schedules for med management and prepare orders for prescriber approval

Prep pre-visit briefs

Prepare a one-page pre-visit brief before each day of sessions

Recover no-shows

Text no-shows the same day with a rebooking link

Backfill from the waitlist

Reply to every new Psychology Today inquiry and book a first session

Fill group therapy cohorts

Handle group therapy matching, waitlists, and pre-group materials so groups start on time

Chase incomplete intake packets

Remind clients about incomplete intake packets every two days until they are done

What changes

Your mental health practice, before and after Keragon

The same week, run two ways.

Before Keragon
A new Psychology Today inquiry sits buried for hours, and books with whoever replied first
Every no-show is an empty hour no one re-sold, and a rebooking no one chased
Every new tool is a mini project for whoever "looks at the API"
Mid-session, your mind is on missing forms and unsynced records
After Keragon
Every inquiry gets a reply, a coverage check, and a booked first session, even after hours
Data entry, reminders, reschedules, and follow-ups run on autopilot
You describe the job in plain English and publish it yourself, no code
Forms, records, and reminders move in the background while you stay with your client
The moments practices decide to stop doing this by hand:
Opening a new location
Onboarding a new clinician
A Psychology Today lead slipped through
A staff departure exposed the manual workflows
An EHR change broke the DIY workaround
More new clients than the front desk can absorb
A HIPAA near-miss with client data

See your own before and after. Put your practice's appointment volume and no-show rate into the calculator, and see what Keragon gives back.

Open the ROI calculator ›
FAQ

Mental health automation questions, answered

What is Keragon for a mental health practice?
Keragon is a HIPAA-compliant AI automation platform for mental health practices. Its AI teammates handle intake, scheduling, reminders, and between-session follow-up, connected to the EHR you already use — SimplePractice, IntakeQ, Healthie, and 300+ other tools.
Does it work with SimplePractice, IntakeQ, or Healthie?
Keragon connects to 300+ healthcare tools, including the EHRs mental health practices run on. Anything with an API is reachable through the universal HTTP connector, no developer required.
What mental health EHRs do you integrate with?
Keragon integrates with 30+ EHRs used by mental health practices, including SimplePractice, IntakeQ, Healthie, athenahealth, AdvancedMD, Tebra (Kareo), and DrChrono. Anything else with an API is reachable through the universal HTTP connector, and the full list is at keragon.com/all-integrations.
Can it capture new client inquiries from Psychology Today?
Yes. When a prospective client reaches out, the intake agent replies, checks the coverage details you ask for, books the first session, and sends the intake packet, even after hours.
We already manage with spreadsheets and copy-paste. Why switch?
Those workarounds stop working the moment volume grows, a staff member leaves, or an EHR update breaks them. Keragon's agents run the same loops without a person holding them together, and every step is logged, so nothing silently fails.
How long does setup take? We have no time for a new tool.
Minutes to describe the job in plain English, then connect your tools and set the guardrails. No implementation project, no developer, and no sales call required to start.
What does it cost, and how do I know it pays for itself?
Plans are on keragon.com/pricing, and every plan starts with a 14-day free trial, no credit card. The ROI calculator shows what one workflow saves at your appointment volume and no-show rate.
Do solo practices use this?
Yes. Every plan includes unlimited users, and the 14-day free trial needs no credit card. Solo practitioners and group practices both start the same way.
Can it handle recurring weekly appointments?
Yes. Weekly cadence is the core scheduling job: confirmations before each session and a rebooking conversation after a miss, so continuity survives a busy week.
Can it track assessment scores?
It can send assessments on schedule and file responses so scores trend in one place. Interpreting them stays with your clinicians.
Is it HIPAA-compliant for therapy notes?
Yes. Keragon is HIPAA-compliant and SOC 2 Type II audited, with a BAA included on every paid plan. Agents only access the fields and tools you grant, and every action is captured in an audit log.
Do you sign a BAA?
Yes. A BAA is included on every paid plan. The process, our security documentation, and policies are at trust.keragon.com.
What happens if a client is in crisis?
Escalation rules run before anything else. Risk signals route to the supervising clinician immediately, with full context. Agents never respond to a crisis themselves and never give clinical advice.
Will clients know it is an AI?
That is your call, and we recommend transparency. You control the sender identity and the disclosure language on every message.
Who can access my data?
Agents are scope-locked: they touch only the fields and tools you grant, nothing else. Every action lands in an audit log your team can review at any time.

Built for mental health practices

More time in session, less time in admin

Describe the job in plain English, connect your tools, set the guardrails, and go live. Your first agent can be running today.

14-day free trial · no credit card

Hipaa compliantSOC 2 Compliant