Automated Call Logging and Patient Record Updates:  

Automatically log all incoming and outgoing calls in Aircall into Cliniko, including details such as call duration, caller ID, and timestamp. This ensures that every interaction with a patient is recorded without manual entry, improving record accuracy and saving time for healthcare staff. It can also trigger updates to patient records or notify practitioners of important calls that need follow-up.

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Appointment Scheduling and Reminders through Calls:  

Enable automated appointment scheduling via calls, where patients can book or reschedule appointments through an interactive voice response (IVR) system. Additionally, send automated call reminders to patients about their upcoming appointments. This reduces administrative workload and minimizes no-show rates by ensuring patients are reminded of their appointments. It also provides patients with a convenient, self-service option for managing their appointments.

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Integration of Call Data with Patient Communication History:  

Automatically integrate call data from Aircall with patient communication history in Cliniko. This creates a comprehensive view of all patient interactions, enhancing communication records and supporting better-informed decision-making by healthcare providers. This integration improves continuity of care and helps maintain accurate and complete patient histories.