Automated Call Logging and Patient Record Updates:  

Every time a call is made or received via Aircall, the integration can automatically log the call details into DrChrono, including the date, time, duration, and nature of the call (inbound or outbound). This automation ensures that all communication is accurately documented in the patient's record, providing a comprehensive communication history. It reduces manual data entry, minimizing errors, and saves time for healthcare staff.

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Streamlined Appointment Scheduling and Reminders:  

When a patient calls to schedule or inquire about an appointment, the integration can facilitate real-time access to DrChrono’s calendar, automatically scheduling, rescheduling, or canceling appointments based on the call outcome. Additionally, it can trigger automated appointment reminders via SMS or email. This reduces the administrative burden on front-desk staff, decreases no-show rates through timely reminders, and enhances the patient experience by providing quick and efficient scheduling.