

Connect Healthie to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
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Connect Healthie and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Automated Appointment Scheduling and Reminders:
Integrating Healthie with Zendesk allows for the automatic synchronization of appointment bookings from Healthie to create corresponding support tickets in Zendesk, ensuring the support team is aware of upcoming appointments and can prioritize patient interactions. When a patient schedules or modifies an appointment in Healthie, a ticket is automatically created or updated in Zendesk to reflect this change. Additionally, automated reminders can be set up to notify patients of their upcoming appointments through email or SMS, reducing no-show rates.
Streamlined Patient Support and Communication:
This integration enables seamless communication between healthcare providers and patients by consolidating messages from Healthie into Zendesk tickets, creating a centralized location for managing patient inquiries and support requests. When a patient sends a message or has a query in Healthie, it automatically generates a ticket in Zendesk. This allows support teams to track, manage, and respond to patient inquiries more efficiently, ensuring timely and effective communication.

- Get user groups
- Remove applied tag
- Create conversation
- Get chart note
- Get appointment locations
- Send email reminders
- Find webhook event types
- Update conversation
- Get patients
- Create appointment webhook
- Find appointment types
- Get tags
- Get appointments
- Get form templates
- Custom webhook
- Apply tag
- Get contact types
- Get conversations
- Get appointment types
- Get webhook event types
- GraphQL query
- Get insurance plans
- Create an appointment
- Find patients
- Find contact types
- Get providers
- Get appointment
- Find providers
- Get organization members
- Get task
- Get form completion requests
- Create chart note
- Form assigned webhook
- Create task
- Create patient
- Update patient
- Get a patient
- Update appointment
- Create CMS 1500
- Get locations
- Get form template by ID

- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.