Automated Telehealth Appointment Scheduling and Zoom Meeting Creation:

When a telehealth appointment is scheduled in Healthie, a Zoom meeting is automatically generated with the meeting link sent to both the patient and provider. This link is included in the appointment details and sent via email or SMS through Healthie. Simplifies the telehealth setup process, eliminates manual creation of Zoom meetings, and ensures seamless communication with patients by providing instant access to their virtual appointments.

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Automated Appointment Reminders with Zoom Links:

Prior to the scheduled telehealth session, automated reminders are sent to patients (via email or SMS) containing the Zoom meeting link. These reminders can be sent 24 hours, 1 hour, or 15 minutes before the appointment to ensure patients are prepared and have easy access to the meeting. Reduces no-shows by ensuring patients have timely reminders and the correct meeting link, enhancing the overall telehealth experience for both patients and providers.

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Automated Post-Appointment Follow-Ups:

After a Zoom-based telehealth session, Healthie can trigger automated follow-up emails or SMS messages, including post-visit care instructions, feedback requests, or reminders for future appointments. Ensures timely follow-up with patients, improves engagement by providing post-care instructions, and gathers feedback to enhance the quality of care delivered through telehealth.