Connect SlacktoZendesk
Build HIPAA-compliant automations that sync data across your Slack and Zendesk with AI.


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Build yourSlackandZendeskautomation with AI
Describe what you want to automate in plain English
Explore available triggers and actions

Slack
New message received
Gets triggered when a new message is received in the the specified channel
trigger
Create channel
Creates either a public or private channel
action
Get user
Gets information about a user
action
Find users
Find users
action
Add a reminder
Adds a reminder
action
Invite users to channel
Invites a set of users to a channel
action
Get messages
Gets the message history of a specific channel
action
Get user groups
Gets a list of user groups
action
Find channels
Find channels
action
Get thread replies
Gets a list of thread replies
action
Open conversation
Opens or resumes a direct message or multi-person direct message
action
Download file
Downloads a file shared in a message
action
Get users by group
Gets a list of users by specified group
action
Send message
Sends a message to a channel
action
Send direct message
Send direct message
action
Update channel description
Updates a channel's description
action

Zendesk
Trigger
Triggers on configured events
trigger
Get ticket comments
Gets a list of comments for a ticket
action
Update user
Updates a user
action
Get user
Gets a user
action
Remove user tags
Removes tags from a user
action
Get ticket
Gets a ticket by ID
action
Get organizations
Gets organizations
action
Get custom statuses
Gets custom ticket statuses for the account
action
Create user
Creates a new user
action
Get sharing agreements
Gets the sharing agreements for the account
action
Search users
Searches for users
action
Get brands
Gets the brands for the account
action
Get custom roles
Gets custom roles
action
Create ticket
Creates a new ticket
action
Create organization
Creates a new organization
action
Get users
Gets the users for the account
action
Get ticket forms
Gets the ticket forms for the account
action
Update ticket
Updates a ticket
action
Search tags
Searches for tags
action
Set user tags
Sets tags for a user
action
Add user tags
Adds tags to a user
action
Get tickets
Gets a filtered list of tickets
action
Get groups
Gets the groups for the account
action
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Build your Slack and Zendesk automation with AI
Slack is a collaboration platform that enables teams to communicate through channels, direct messages, and integrations with various tools, enhancing productivity and teamwork.
Zendesk is a customer service platform that provides tools for customer support, engagement, and relationship management across various channels, including email, chat, and social media.
FAQ
Got questions ?
Is Keragon HIPAA-compliant?
Yes, Keragon is fully HIPAA-compliant. We implement industry-standard security measures including encryption at rest and in transit, access controls, audit logging, and we sign Business Associate Agreements (BAAs) with all healthcare customers.
How long does it take to set up an integration?
Most integrations can be set up in minutes using our no-code workflow builder. Complex custom integrations may take a few hours depending on your requirements. Our team is available to help with implementation.
Can I customize the workflows?
Absolutely. Our workflow builder allows you to customize every aspect of your integrations including triggers, actions, data mappings, conditional logic, and error handling to match your specific needs.
What happens if an API fails?
Keragon includes built-in retry logic and error handling. Failed requests are automatically retried with exponential backoff. You'll receive alerts for persistent failures, and all events are logged for debugging.
Join large healthcare enterprises using Keragon that are strict with HIPAA-compliance.


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