

Connect Tebra (Kareo) to Zendesk and create healthcare automations
Keragon enables you to connect with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.
250+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
























Connect Tebra (Kareo) and Zendesk to automate crucial parts of your healthcare organization
Common automation use cases
Automated Appointment Scheduling and Reminders:
When a patient contacts the healthcare provider through Zendesk, the integration with Tebra can automatically access the patient’s records and schedule appointments based on availability, including sending confirmation messages and reminders via email or SMS. This reduces no-shows, improves patient satisfaction, and frees up staff time by automating the scheduling process and ensuring patients are reminded of their appointments.
Seamless Patient Inquiry and Ticket Management:
Patient inquiries received in Zendesk can be automatically categorized and routed based on the type of request (e.g., billing questions, prescription refills, medical records) by fetching relevant information from Tebra. This automation ensures that tickets are directed to the appropriate department or personnel for a timely response, enhancing response times, improving patient experience by ensuring inquiries are handled efficiently, and reducing the workload on support staff by automating ticket categorization and routing.

- Update patient
- Get appointments
- Get service locations
- Get practices
- Update appointment
- Get appointment
- Create patient
- Get patientGet patients
- Get providers
- Create appointment

- Get brands
- Get sharing agreements
- Get groups
- Update ticket
- Get users
- Create organization
- Get custom statuses
- Get ticket forms
- Create ticket
Real customers. Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.