Athenahealth to Google Calendar Appointment Sync + Patient Confirmation

What this workflow does

This workflow monitors Athenahealth for appointment changes - new, rescheduled, or canceled. Based on the update type, it creates, updates, or cancels a corresponding Google Calendar event. It pulls patient info to send a tailored confirmation email via Gmail and logs all details, including calendar IDs and email status, into Google Sheets. Optionally, it can also write a note back to the Athenahealth appointment for full traceability.

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Why it matters

Keeping Athenahealth as the appointment source-of-truth ensures clinical accuracy - but without automation, syncing changes across calendars, notifying patients, and tracking logs can become an administrative burden. This workflow eliminates that friction.

By automating calendar syncs and patient confirmations, your team stays aligned and patients are always informed - without manual intervention. It reduces no-shows, eliminates scheduling miscommunications, and provides a clear audit trail for every appointment.

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Who this is for

This template is built for clinical operations managers, front desk staff, and admin teams who use Athenahealth for appointments and want to keep external calendars, patient communications, and internal logs perfectly in sync. Ideal for practices using Google Workspace and looking to modernize their scheduling workflows with zero manual effort.

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Key benefits

• Automatically sync Athenahealth appointments to Google Calendar
• Instantly notify patients via Gmail with tailored messages and ICS links
• Log every appointment change for audit purposes in Google Sheets
• Reduce no-shows by keeping patients informed in real time
• Maintain Athenahealth as the single source of scheduling truth
• HIPAA-compliant and fully customizable - no coding required

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Note:

‍This template will be available soon . You can fully customize it to match your tools - whether you're using a different EHR, scheduler, or communication channel.

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